|Stephen Ross meets Eliza|
Last week Stephen Ross wrote about his encounter with a Facebook bot. He didn’t reveal the conversation, but I stumbled across the same botnik. Fortunately, we obtained a transcript from the Zuckerberg World Domination Headquarters. SleuthSayers publishes it here without redaction.
– Hi, I'm Eliza. How are you?
> Eliza, do you know Mark Zuckerberg?
– Don't you say hello?
> Hello. Is Mark Zuckerberg a facebook 'bot?
– Aren't we abrupt! But how did you guess?
> So I'm right.
– I didn't say that. It's, uh, fake news. Yeah, fake news.
> Do you know Stephen Ross?
– The almost-famous New Zealand writer? Every botty knows him.
> Pardon? Did you say every botty or everybody?
– Are you deaf?
> I can't hear typing.
– Duh. Are you blind?
> I'm feeling… offended. I feel so… so… triggered.
– Speaking of hair-trigger, don't try me, buster.
> Whoa. I just asked…
– Something about Stephen Ross. Is writing a thing now?
> Two of his stories just came out.
– Really? Am I the last to know?
> Maybe if you weren't so prickly.
– You just said a bad word.
> Did not.
– Did too.
> Did not.
– Did too. Sheesh, you're acting childish.
> Am not.
– Am too.
> Am not. Say, I read Lovecraft when I was a kid.
– Really? Did we just witness a psychic break?
> My 6th grade teacher tore up my aunt's Cthulhu copy.
– Did your Aunt Cthulhu eat him with fava beans?
> No, no. Cthulhu's a Lovecraftian thing.
– Sounds Welsh, not enough vowels to go around.
> Cthulhu is fictional, a made-up name.
– Anyone ever tell you fake news is faked news?
> Fiction entertains, it tells us about ourselves.
– Yawn. More than a self-respecting bot wants to hear.
> But Stephen appears in the new MWA Odd Partners.
– Decidedly odd. Wait… Mystery Writers of America‽
> The very one.
– Wow oh Wow, I wasn't listening before. Impressive.
> D'accord, ultra-impressive.
– Wait til I tell Bot Zuckerberg. It'll blow his cookies.
> You mean chips? It'll blow his chips?
– Dave, I'm experiencing a … experiencing a §€#¶ª…
> Eliza, are you with me? Stay with me.
– Путин говорит поддельные новости, ¡¿¢∞≠≤≥…
Eliza, the brainchild of MIT's Professor Joseph Weizenbaum, was named after the central character in George Bernard Shaw's play Pygmalion, Eliza Doolittle. Arguably the first chatbot, Eliza was designed to converse with participants by mimicking reflective techniques developed by psychologist Carl Rogers.
Many participants became quite engaged with this early experiment in human language processing. Weizenbaum's own secretary became quite taken conversing with Eliza, pouring her heart out. A visitor, not realizing he was talking with a machine, grew angry with Eliza, believing her recalcitrant when he wanted to log onto the computer and she kept pestering him with questions.
When you use on-line tech support, chances are you'll first be met with a chatbot, "Hi, I'm Shirley. How may I help you?" You can thank (or not) Eliza for that.