The Digital Detective, Karma

Sharp Dresser, Sharp Tongue, Sharp Practices

This heading perfectly encapsulates a once and former boss. Clues were apparent from the beginning, but the worst characteristics emerged over time. His name could also be described as an insulting slur, a diminutive of Richard rhymed with Rick, and no, it wasn’t Mick, Nick, or Vic. I’ll simply refer to him as ‘Rich’ for now.

Moderately wealthy, he moved easily in the business world. ‘Rich’ kept useful contacts on a private payola payroll. Kindnesses were transactional. Favors to others he considered IOUs.

How did I become his most trusted employee? I was in grad school, struggling to meet rent and tuition. A full-time student, I also worked forty hours on Wall Street as documented elsewhere. I found myself in demand but was surprised when I received a call from Boston. The caller asked what might induce me to leave school and move to a state I’d yet to visit.

For a financially strapped student, salary talked, not to mention it represented an opportunity to continue designing professional software. He dangled the opportunity for a partnership. I accepted the offer and moved south of Boston’s 128 with little more than clothes and a record collection.

The Mask Slips

Gradually, he revealed more and more about his circumstances. He liked owning things other people didn’t. His Cadillacs, his Brookline house, his country club membership, and his many, many toys represented assets most people couldn’t afford. He’d make hamburger with $20 per pound filet mignon. Sometimes I’d drive him crazy. When his wife discovered I’d obtained designer towels identical to hers from a Ross discount store, she threw hers out.

He subscribed to a shopping service that shipped exotic foods to the US. One day he bragged about a fancy green fruit from New Zealand. “Kiwi?” I innocently asked. “The local grocery store carries it.” He dropped that service the same day.

As other companies have noted, I tend to keep my mouth shut. If I have a problem, I’m more likely to confront– usually politely and perhaps unwisely– but have my say. He looked upon people with contempt. Rich respected my talents and quirky sense of humor but me as a person? Unlikely, based upon how he scorned others.

Swing, Swap, Swag and Swagger

Rich’s personal excesses typically overshadowed his professional quirks. His life orbited a world of strippers, porn stars, and gambling. He and his wife often made their private life public, once discussing their peccadillos on a popular television talk show. And yet, he and his wife had social pretensions. Never knowing what would come next, it was like watching a circus on fire, but those escapades do little to further this article.

Except…

Initial Concerns

Rich’s disdain extended into the corporate realm. His father had started a company selling overpriced ‘collector’ coins, and named the enterprise CFS, Inc, which originally stood for ‘Coins for Suckers’. Naturally, customers weren’t privy to the insult. Those few who asked were given a nonsensical backronym such as, ‘Come find a Steal’. Rich took over the company name but not the business, and the initials now stood for ‘Consulting for Schmucks’.

Take taxes. That’s what CFS did, take taxes. The company was authorized to collect sales tax only in its home state, but Rich also charged out-of-state customers sales tax, which he treated as unearned income, a nifty little bonus every month, every year. Say CFS reaped monthly revenues of $100,000, then phony sales tax brought in an additional $5000 to $10,000 every thirty days.

Grift, Graft, and Grease

Rich was fascinated with mafia and police. Those who knew his parents claimed mafia members encouraged his father to leave town, which prompted a move to Miami, never to return. He was highly motivated by a neighbor shot and killed through his basement window.

Brookline and Chestnut Hill are old but expensive neighborhoods with large houses and narrow, winding streets. Authorities ban overnight street parking but that didn’t bother Rich. He bribed cops not to ticket his cars. Parking problem solved.

At one time, Rich joined as a police reserve deputy. Reservists were supposed to be unarmed, but once again, he flouted rules, carrying a concealed snubnose revolver. He often spoke of the satisfaction of clubbing protestors combined with the regret of breaking his five-cell flashlight over students’ heads.

By now, you’re probably thinking Rich was not a nice man. As I write this, I wonder how a professional like R.T. Lawton might view him. A petty perpetrator or a wannabe criminal who sidled so close to the line he could topple at any moment?

And yet, the man occasionally listened to me. For some reason, Larry, one of our data center operators, aroused Rich’s ire. If Larry made even a small slip, Rich would explode, showering the place in fire and brimstone. Shouting made Larry more nervous, which precipitated further errors, more screaming and threats, and the end of a civilized world as we knew it.

I took Rich aside and said, “Larry has brought mistakes to our attention. If he hadn’t been honest, we would have had considerably more grief figuring out where the fault lay. Ease up a little. By the way, did you know Larry is teaching himself programming?”

Rich listened. He even critiqued one of Larry’s student programs, making suggestions for improving the app. Larry became a valuable part of the team.

I emphasize the company’s apps, development software, and consulting were first class. The CEO’s problems did not bleed into the quality of the products. Consider John McAfee, first maker of antivirus programs. He had a very erratic short life, yet his software sold millions.

Meanwhile, where was my partnership? By then, I had developed products, but I hadn’t seen sales figures and Rich wasn’t about to allow an inspection of his books.

Shooting Blanks

An Australian-American company I’d worked for in my early days asked for a copy of our software with an eye toward selling our products together. We sent a copy on magnetic media. Oddly, SDI shipped it back a few weeks later without comment or communication of any kind.

A couple of months later, we found out why. SDI introduced an add-on for their product called F0, a clone of my package Fx, which I solely developed. SDI’s Boyd Munro was a brilliant software writer but he had tried and failed to implement his version of Fx until he reversed engineered my program. It turned out Rich had not demanded a non-disclosure agreement.

But all was not lost. In Virginia, another software company, TCSC, proposed joining forces to release a joint combination of their products. TCSC’s owners had the unlikely names of Tom and Jerry, but their business included a wealth of customers.

Usually, I did the traveling, but Rich felt the importance of negotiations required the presence of the CEO. He was right, but oh, so wrong.

Rich had expected to spend a few days, but he returned after one. What happened, I asked? He put me off and said he didn’t want to talk about it.

Okay, but where do we stand? What are the plans?

He waved off my questions, refusing to answer. What the hell? I had a stake in this.

Not long after, I resigned and struck off on my own consulting and designing software. Rich badly needed technical assistance and I greatly needed corporate clients, so I accepted.

But Rich, being Rich, couldn’t do things honestly. He wouldn’t pay until the next job came up. His account was the largest on the books, aging three, four, sometimes five or six months. Then came an incident that brought an end to our agreement, an eruption that stranded me ’two hundred miles from nowhere,’ according to one observer. I’ll write about it next time.

I ghosted Rich again after that. When he phoned, I refused his calls. I never spoke with him again after that, although he called a few times in subsequent years.

Karma Bytes

Some time later, I found myself in DC chatting over dinner with Tom, a principle in TCSC mentioned above.

“You recall Rich visiting our place to seal a deal marketing our products jointly? Do you know what happened?”

“I remember, but Rich flatly refused to discuss it.”

“Little wonder. He arrived that day and went directly to Jerry’s office, arrogantly demanding to see the boss. She explained he was on a delicate overseas call, which was expected to take quite some time.

“‘I don’t wish to wait. I’ve come a long wan and insist you usher me in now.’ The secretary politely but firmly asked him to take a seat, but he became more belligerent, his voice rising and his vocabulary abusive.

“He stormed into Jerry’s office, shouting he should fire his ƒ-ing bitch of a receptionist, calling her numerous obscenities.

“Jerry, a big man, listened quietly. Then he said,

“That ‘bitch’ is my wife.”

Just Deserts, Unjust Desert

At the level we were at, software developers knew one another by name and reputation if nothing else. I learned Rich, after making a small fortune out of our company, moved to Vegas. His deep voice was used in radio broadcasts, but not all went well.

Years later, I chatted with his daughter. She indicated he’d become embroiled in yet another scam and this time lost his money. He died a broken man.

How I felt about that was unexpected. He was a Brunswick stew of dishonesty, turpitude, swindling, cheating, greed, selfishness, and petty crimes. And yet, I felt badly. As awful as he was, no one deserves to die a broken shell. Given a vote, I’d rather him alive, playing his little cons and not paying bills and cheating his taxes than rotting a fractured husk in a Las Vegas grave.

How confusing is that?

How confusing is that?