30 November 2022

All Things in Moderation


LCC 2022. Courtesy of Kelly Garrett

Back in the spring I attended Left Coast Crime in Albuquerque.  I have already blogged about that twice but I rediscovered another topic in my notes I wanted to write about. 

At LCC I served on one panel, moderated another, and attended a bunch of them. I came away with some thoughts on moderating panels, based on this conference and many others.  So here are my Twenty-five Rules of Moderation, in case you ever have the privilege.

PLANNING AHEAD

1. Getting to know you.  As soon as you know who will be on the panel, talk to them.  Do you all agree on the topic?  Sometimes the titles chosen by The Powers That Be are ambiguous, or can be misunderstood. (Famous story from the world of folk music: One festival asked Arlo Guthrie to be on a Tropical Songs workshop so he learned "Ukulele Lady."  Turned out the topic was TOPICAL Songs...  But he later recorded the song, so it wasn't a waste.

2. Read ahead,  Read some of the works of each of your panelists.  That will lead to better questions, make it look like you know what you are talking about, and please the panelists. 

3. Prepare your questions early.  Procrastination is not your friend here.  

4. Abundance mindset. Prepare more questions than you think you will need.

Bouchercon 2014

5. Share the questions with your panelists.  I know there are those who disagree with me on this and, as usual when people disagree with me, they are wrong.  A conference panel is not a quiz show with points for spontaneity. Nor is it a final exam where knowing the questions in advance is cheating.  You have two goals: to entertain/inform the audience, and to make the panelists look good.  Neither goal is advanced by causing your team to waste precious seconds fumbling for an intelligent answer.  There will be plenty of opportunity for them to improvise anyway. 

6. Two-way street.  Telling them in advance  also gives you a chance to invite them to suggest questions.  Maybe they know something about the topic you don't.  In fact, let's hope they do!

7. No surprises.  I once served on a panel whose moderator decided each of us should read an excerpt from our book.  Nothing wrong with that except the moderator didn't tell us that until we were in the green room half an hour before the panel started.  That meant all of us who should be relaxing and  getting to know each other were instead fumbling through their books searching for the perfect passage.  Time to practice your recitation? Dream on.

8. Get it right.  Make sure you know how to pronounce the names of the panelists (and characters and book titles, if appropriate).  At LCC I was careful to check a tricky pronunciation but blew one that  looked obvious.

THE BIG DAY

9. Location location location.  Check out the room in advance.

10. Gather the flock.  You have checked in with your panelists, right?  Made sure they arrived and know where the panel is?  If you want to meet in advance in the green room, don't assume they know that.

11. Scene of the Crime.  When you arrive at the meeting room  make sure the microphones are working.  Are there fresh glasses and water pitchers?  

12. Volunteers of America.  Is there a volunteer whose job is to warn you when the panel time is nearly over?  If so they will probably introduce themselves.  Make sure you know where they are sitting so you can catch their signals.

13. Don't call us.  Remind the audience to silence their  phones.  At one panel the moderator's phone rang!

Bouchercon 2017
14. By way of introduction.  One of the moderator's duties is to introduce the panelists.  This should take as little time as you can manage. I have seen moderators actually recite the mini-bios from the program book, which everyone in the audience has their own copy of.  What a waste!  Last time I moderated I skipped the usual intro and instead read a sentence or two from a reviewer or author praising the work of each panelist. I made darned sure to read a passage from MWA's announcement that panelist Laurie R. King had been chosen the latest Grand Master.

15. Watch your language.  A male moderator (much younger than me) frequently referred to his all-female panel as "the ladies."  I was not the only person who asked themselves "What century is this?"

16. Know your place.  Chances are that you wouldn't be moderating the panel if you weren't interested and well-informed on the topic, but this is not about you and you are NOT a member of the panel.  I am not an absolutist here; I will stick my oar in if I have something to add (especially in response to a question from the audience) but if I am talking as  much as the others I am doing it wrong.

At one conference I served under a VERY chatty moderator.  Later a stranger told me "I saw your panel.  I wish I had gotten to hear you." 

17. One for all or all for one? Some moderators prepare individual questions for each panelist.  That can work (especially if the moderator knows a lot about each individual and their work) but to my mind it cuts down on interaction between the members.  One tactic I like is asking individual questions as part of the introductions, and then switching to general questions.  

18. Switch it up. Don't ask the same person first every time.  If your first question is asked to A, then B, then C, then D, start your next query with B, etc. 

19. One at a time.  It may seem like a good idea to put the follow-up in the original question: "What characteristics does a good sidekick need?  And how does a sidekick differ from other secondary characters?" But now you have the panelists trying to sort through two topics at once and remember Part 2 as they explain Part 1.  Make it easier on them and you can always ask follow-ups if it seems appropriate.

Left Coast Crime 2019

20. You aren't the only one with questions. 
Leave a third of the time for questions from the audience.  They may have better ones than you.  But have extra questions ready in case they dry up.  

21. Lay down the ground rules. Before throwing it open to the audience I always remind them that this is an opportunity to ask questions, not to make comments, however brilliant those comments might be.  And I quote moderator Ginjer Buchanan: "If your voice goes up at the end that doesn't necessarily make it a question."

22. Be the voice of the public. Chances are you will have a microphone and the audience member won't, so repeat the question so  everyone can hear.  This  also allows you to clarify a rambling query.

23.  Never complain, never explain.  If the crowd is smaller than you were hoping, don't apologize and don't complain, especially not to them. As a musician friend says "We play for the people who show up, not the ones who don't."

24. Remember your manners.  If there is a volunteer assigned to signal that time is short, make sure you are watching for that.  And save time to thank the panelists, the audience, and any volunteers.  Don't forget any important announcements, such as when/where the panelists will be signing books.  I screwed that one up at LCC.

AFTERCARE

25. How was it for you? Email the panelists within a few days of the conference and tell them how wonderful they were.  Send individual messages, not one-fits-all.  Ask them if there was anything you could have done better.

That's all I can think of.  If any of you have been on a panel, or moderated one, or attended one, I'd love to hear your suggestions.


16 comments:

  1. I agree with and applaud everything you say, Rob with one minor exception. I attended only one LCCC, in Sacramento, where I was a panel moderator (Sacramento authors) and time keeper for several other panels. I have been on many panels at annual Public Service Writers Conferences. The exception would be, if the panel audience is small and the time available sufficient, brief intelligent/humorous audience comments are not bad. They often produce new comments from panelists. Love to be on a panel with you.

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    1. Jim, short of pepper spray, one will never stop the audience from making comments. The goal is to discourage them, and make them aware of what they are doing. The best panel of any kind I ever attended was at a small science fiction conference. It turned out most of the members of the (small) audience had a lot of knowledge of and opinions about the subject and early on they complained that the panelists were talking at too elementary a level. So it turned into a grou discussion and at the end all of us had learned something none of us knew at the start. I don't expect that to ever happen again!

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    2. Sigh, that was Rob Lopresti, pretending to be anonymous.

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  2. Hey Rob. Great advice, here.

    I think I did an okay job at the last panel I moderated, but if I'd had this list beforehand I could've done better.

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  3. Great post, Rob. Agree 100% with your comments. And you were an excellent moderator at the LCC panel as well.

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    1. Bonnar, so glad you thought so. All the panelists did a fine job and I had a lot of fun.

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  4. I was on a chatty moderator panel. The mod would ask a question of someone, but before they could answer, he'd say, "I'll direct the question to Bob, but before we get into that, note the pronunciaiton of fetzgeezer is fetzgeezer, not fetzgeezer. Funny story about that. It reminds me of my years of hunting Christmas seals in the Arctic Circle. It was a January, I think…"

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    1. This comment has been removed by a blog administrator.

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    2. Hoo boy, is THAT familiar. Rob

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    3. I am familiar with such a person but not the one you are talking about. Panelists I know cringe when they find they have been assigned to his panel.

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  5. Excellent guide for moderators. I'll save this and use it, with attribution of course. Susan Oleksiw

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  6. THanks to all commentators.

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  7. I've bookmarked this for future reference! I've moderated a few panels and I think the most important thing to remember (and many moderators don't) is this panel is NOT about you, it's about them.

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    1. Judy, absolutely right, and "them" is both the panelists and the audience.

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  8. I disagree with #5—you knew someone would, didn't you?—and here's why: I've seen panelists who knew the questions in advance who wrote their answers in advance and then read their answers from a sheet of paper they had on the table in front of them. That's not good at all. What I do—having experienced that unique form of panel killer—is provide panelists with the general topics. For example, instead of telling Panelist A that I am going to ask, "Why did you name your antagonist Robert Lopresti?" I'll tell all the panelists that I plan to ask how the panelists name their characters. This gives them a chance to prepare but allows some spontaneity in both the questions and the answers. Also, a moderator should not slavishly follow a list of prepared questions. That also kills spontaneity. The moderator should be paying attention to the responses and be ready to encourage a dialog among the panelists if something takes the conversation in a new and interesting direction (or pull it back if it veers too far afield.

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    1. Interesting take, Michael. I have never seen anyone read written answers. That would be awful.

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